Our client is an online game trading platform that provides top-up & virtual goods trading services for customers. They need to redesign their existing website with an advanced admin panel that manages client database, transaction records & auto release game keys.
Challenges
– Traditional CMS cannot manage sales flow from order placement to game keys release
– Increasing orders & various payment channels make operations hassling
– Manual release of game keys upon payment confirmation causes delays
– Worries on affecting existing operations during data migration
Solutions
Customized admin panel
– Manage client profiles, orders & payment status on a single cloud-based platform
– Confirm payment status with auto notifications before product release
– Allow manual & auto release of game keys upon payment confirmation
– Dashboard of sales status & sales reports download for monthly review
Outcome
– Manage to add new products & edit pricing or discount anytime
– Streamline operation flow that increased staff capacity to handle more sales
– Ensure payment is received before game key releases
– Migrate client data from old to new system without affecting business operations
